Refund policy

30-Day Return Window

Items that are not embroidered (not marked “final sale”) may be returned within 30 days of delivery for a refund to the original payment method.

Eligibility

To be eligible for a return, items must be:

  • In the same condition you received them: unworn/unused, with all tags attached, and in the original packaging
  • Accompanied by your order number or proof of purchase

Ineligible Items

  • Custom embroidered / personalized garments

    (These are final sale and cannot be returned or exchanged unless defective or we made an error.)

  • Sale items and gift cards

Return Fee

A $6 processing fee applies to all returns.

Shipping fees are non-refundable.

Refund Details

  • Refunds are issued to the original payment method.
  • Please allow 1–2 weeks for processing after we receive and inspect your return.
  • Promotions, discounts, and free items will be prorated in the refund amount.
  • If it’s been more than 15 business days since your return was approved and you haven’t seen your refund, email info@a6.golf.

Important for Embroidery / Personalization

Embroidered or otherwise personalized items are final sale, unless:

  • There is a manufacturing defect, or
  • We made an error (wrong monogram, thread color, placement, etc.)

Hats & Apparel Specifics

  • Hats: Must be unworn, with all manufacturer stickers/liners intact
  • Shirts: Must be unworn and unwashed

How to Start a Return

Email info@a6.golf with:

  • Your order number
  • The item(s) you want to return
  • The reason for return (include photos if defective/damaged or if we shipped the wrong item)

If your return is approved, we’ll send you a prepaid return label and instructions on where to send your package.

Items sent back without approval will not be accepted.

Return Address

United Fulfillment Solutions, Inc.
423 Bussen Underground
St. Louis, Mo. 63129

Damages & Issues

Please inspect your order upon arrival and contact us immediately at info@a6.golf if an item is defective, damaged, or incorrect so we can make it right.

Exchanges

For the fastest turnaround:

  1. Submit a return request for the original item.
  2. Once accepted, place a new order.

If we made an error or the product is defective, we’ll cover shipping both ways.

Questions?

We’re here to help — Stylists@dessy.com